Conference Social Care 2019

The Conference was held at Hellidon Lakes and the numbers surpassed our initial  estimates. The hotel rooms for the Full conference package were fully booked
The Mock Court Case attracted over delegates.
We thank also the Key sponsors and the exhibitors for their support for without them it would be a problem for the Association to hold such important events for Social care.

Naturally those who attended have received copies of the presentations by the speakers. Below is a summary of the speakers presentation.
This year we have compiled a 5 minute video presentation containing many of the photos that were taken over the two days.
Here is the link .Enjoy

Day 1.
Mock Court Case.

The Solicitors from Weightmans and colleaugues from Ropewalk Chambers  and  delivered a superb mock court case using NASHiCS members and guests as the jury.
The case concerned a Civil claim for personal injuries received following and assault to a care worker. The solicitors and volunteer members spent the afternoon making this well attended event as real as possible.
Stopping from time to time to explain to everyone what were the options the Jury had and taking questions..

Presentations and awards reception and dinner

This event gave delegates the opportunity to meet ‘The NASHiCS Challenge’ network with friends, colleagues and chat to someone new..
Following the dinner the presentation of the awards were made by the sponsors  rounding off the evening with some energetic dancing conducted by a dance troupe who ensured that delegates had a go.

Day 2

Chris Jackson, National Chair
opened the second day of the conference.



Assistive Robotics Taster.
Delegates had an opportunity to meet Pepper and find out about other robots which are already deployed



Alan Craddock, Operational Strategy Division Health and Safety Executive

Alan Craddock HSE

Alan discussed news and updates of the Health and Safety Executive (HSE) outlining the impacts on industry in general as well as the Health and Social Care sector. He covered the most recent statistical information as made available on the HSE website and discussed the impacts of various initiatives undertaken by the HSE.

Alan’s presentation gave a good insight into the operational delivery of the HSE as well as discussing the close ties between the HSE and the Care Quality Commission (CQC), explaining the frequency of meetings between the two regulators and the lost memorandum of Understanding.

It was a detailed and very clear overview of what to expect from both the HSE and the CQC, ensuring that where required they would work closely together to better support the industry. A great delivery and a great start to the conference, which continued to deliver thought provoking and engaging presentations throughout. BE.

Karen Vasey Durham CC

Karen Vasey Team Manager Care & Support Pathways Co Durham.
Lone Working Considered.

An informative and thought-provoking session delivered by Karen who manages care and support in a wide variety of community settings.
Karen manages many staff who lone work to greater or lesser extent.
Karen encouraged the group to first identify who we have as lone workers, and to decide the best approach it was explained how worker involvement is essential.

The importance of looking at foreseeable and of course, unforeseeable events is a vital part of protecting a lone worker, and to assist Karen’s presentation covered the legal aspects and interesting facts.

Karen turned our thoughts to the pressures on the lone workers such as loneliness and isolation, also consider who pose a threat to the staff member, such as friend or relatives of the service user and even their dogs, there was a stark reminder not to enter any persons premises if a service user shows signs of being under the influence of anything or if it feel wrong – it probably is wrong!

A short session allowing each table to discuss our own lone working issues to swap solutions rounded off the hour. RB

Andy Marsden MHRA

Dr. Phillip Davenport MHRA

Andy Marsden – Senior Medical Device Specialist and Dr Philip Davenport,    higher Medical Device Specialist
presented a topical up-date on
    Bed Rail Management Discussed the new standard coming out in 2020.
Bed rails should never be the first choice.
Discussions regarding incomplete risk assessments and the importance of getting them right including the complete environment.
Andy informed the group of how dynamic mattresses work and the safety features.

Further information can be found on their website.

Rob Assall-Marsden CQC

Andy Peck CQC

Rob Assall-Marsden, Head of Inspection for Adult Social Care for Central East Midlands accompanied by his colleagues
Bena Brown, Legal Manager and
Andy Peck delivered a presentation on CQC’s role and purpose.

The session included how CQC regulate Adult Social Care Services to make sure that they meet the fundamental standards of quality and safety and the current landscape which include three directorates that regulate care in Adult social Care, Hospital and Primary Medical.
Rob described how CQC and reviewing their systems and processes and in the future will be focusing on becoming more intelligence driven with targeted inspections.
The ambition is that services they inspect  pass the  ‘Mum test” (or anyone you love. Rob explained to the group the purpose of the Market Oversight scheme which currently is made up of 50 providers.

The aim of the scheme is to spot if a “Southern Cross” could happen again, to monitor finances of “difficult to replace” providers,protect people in vulnerable circumstances and to provide early warning to local authorities and assist in coordinating system response if failure occurs. The mechanism for this is through the analysis of quarterly financial and quality information to provide the necessary notification to LA’s so that they can invoke contingency planning arrangements.

Bena Brown CQC

Bena delivered an update on CQC’s Enforcement Policy that was introduced and took effect from 1st April 2015. She explained that CQC’s approach to taking action is where they identify poor care, or where registered providers and Managers do not meet the standards required in the new regulations.
The Decision Tree supports and complements the policy.

The session further included an overview of CQC’s civil and criminal enforcement powers including criminal enforcement statistics & recently concluded prosecutions. LH

Prof. Praminda Caleb-Solly

Professor Praminda Caleb-Solly, Professor of Assistive Robotics and Intelligent Health technologies, Bristol Robotics Laboratory and UWE Bristol

Connection and Collaboration- the Role of robotics in social care.
set the scene of the current robotics landscape by discussing the problems of current assistive technology and the factors that serve as hurdle to be used as mainstream. She indicated that about 30% of the abandon the use of assistive technology.
She then moved on to the future of robotics and discussed the different types of robots that will come into the foray, reassuring care workers that robots can merely assist them and will not be replacing them.
The different types of robots that we will see in the next coming years will move from being  socially assistive to physically assistive so that a person can live truly independently.

Socially assistive robots will also be able to provide cognitive support like help with microwaving food. They will be able to provide step by step instruction on how to heat food by the service users themselves. They will be able to help you do your exercise and much more.

Another development which is already tasting success is the advent of telepresence robots. A carer or a relative can check up on a service user at a supported living property via a robot with screen attached to it like a video conference. The carers face will appear on the screen and they will be able to see the service user as well via a camera on the robot. They can then talk to you, walk with you by controlling the robot remotely from the comfort of their home. Some robots can even do your laundry.

A project in its trial phase is the Chiron project which is working on developing modular robots as a solution for hoists.
These hoists not only help you get up but they can follow you around by installing them using a ceiling track system in the whole property.
Due to its modular format it can be made bespoke to the service user and learns whilst doing tasks.

She also stressed that in order for the technology to progress there is a need for collaboration with care homes so that the robots can work based on the service users actual needs instead of guessing their needs. Technology is as good as its users, so it will need to be functional and practical.. II

Linda Drew Derbyshire CC & City

Linda Drew, Advanced Public Health Practitioner, Derbyshire County & Derby City.
Why is there so much fuss about Flu?

Linda presented an interactive workshop with lots of quizzes on the causes and effects of Flu. This included work settings and the type of illness it causes.
Care home risk situations were explored involving residents and how the virus can spread.
Risk precautions were also discussed which included flu jabs and how they worked. This promoted lots of group discussion A H

Chris Callow, Head of Policy & Projects, London Fire Service.
Residential Care Homes

Chris Callow London Fire Brigade

Chris delivered a presentation on the need for closer collaboration between Fire risk Assessors and Home Managers.

The session began with a review of the Hertfordshire Care Home Fire that happened April 8 2017 in which two residents died and the recent incident in August 2019 at an extra care village in Cheshire.
Chris explained that since late 2018 London Fire & Rescue Service have carried out 177 inspections of care homes which have resulted in 101 formal notices been issued.
further explained that of the 177 inspections, 79 of the fire risk assessments were not suitable and sufficient.
The fire risk assessment should consider the protection of escape routes including compartmentation and separation and if it supports progressive evacuation.

Providers were also encouraged to develop the emergency and evacuation plans to consider the number of residents, their dependency levels, the need for evacuation aids, the time it will take to evacuate each resident and the compartment and the number of staff that are required at all times based on these factors. LH

Andy Hollinghead National Vice Chair NASHiCS

The closing summary for the conference was given by
Andy Hollingshead vice-Chair of NASHiCS.
He summed up the two days by commenting on all the speakers and their topics, thanking the Sponsors & Exhibitors for their support and the Events team for all their work together with members of the hotel staff and wished everyone a safe journey home.


Here is the link to the video presentation of the photos  Enjoy